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Terms & Conditions/Return Policy

AGREEMENT TO OUR LEGAL TERMS 

We are Black Cat Creations (“Company,” “we,” “our,”) a company registered in Virginia, United States. 

 

We operate the website blkcatcreations.com (the “site”) as well as any other related products and services that refer or link to these legal terms (the “Legal Terms”) (collectively, the “Services”). 

 

You can contact us by email at blackcatcreations63@gmail.com. 

 

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and Black Cat Creations, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. If you do not agree with All of these Legal Terms, then you are expressly prohibited from using the Services and you must discontinue use immediately. 

 

Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms at any time and for any reason.  We will alert you about any changes by updating the “Last updated” date of these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted. 

 

All users who are minors in the jurisdiction in which they reside (generally under the age of 18) must have the permission and be directly supervised by, their parent or guardian to use the Services. If you are a minor, you must have your parent or guardian read and agree to these Leal Terms prior to your using the Services. 

 

We recommend that you print a copy of these Legal Terms for your records. 

 

1. INTELLECTUAL PROPERTY RIGHTS 

Our Intellectual Property 

 

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the “Content”), as well as the trademarks, service marks, and logos contained therein (the “Marks”). 

 

Our Content and Marks are protected by various intellectual property rights and unfair competition laws and treaties in the United States and around the world. 

 

The Content and Marks are provided in or through the Services “AS IS” for your personal, non-commercial use only. 

 

Your Use of Our Services 

 

Subject to your compliance with these Legal Terms, we grant you a non-exclusive, not transferable revocable license to:  

 

  • Access the Services, and 

  • Download or print a copy of any portion of the Content to which you have properly gained access 

 

soley for your personal, non-commercial use. 

 

Except as set out in this section or elsewhere in or Legal Terms, no part of the Services and no Content or Marks may be copie3d, reproduced, aggregate, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission. 

 

If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to blackcatcreations63@gmail.com. If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or content, you must identify us as the owners or licensor of the Services, content or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content. 

 

We reserve all rights not expressly granted to you in and to the Services, Content, and Marks. 

 

Any breach of these intellectual property Rights will constitute a material breach of our legal Terms and your right to our Serices will terminate immediately. 

 

Your Submissions 

 

Please review this section carefully prior to using our Serices to understand the (a) rights you give us and (b) obligations you have when you post or upload any content through our Services. 

 

Submissions: by directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services (“Submissions”), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for ay lawful purpose, commercial or otherwise, without acknowledgement or compensation to you. 

 

You are responsible for what you post or upload: by sending us Submissions through any part of the Services:  

 

  • you will not post, send, publish, upload, or transmit through the Services any Submissions that is illegal, harassing, hateful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading; 

  • to the extent permissible by applicable law, waive any and all moral right to any such Submission: 

  • warrant that any such Submission are original to you or that you have the necessary rights and licenses to submit such Submissions and that you have full authority to grant us the above-mentioned rights in relation to your Submissions; and 

  • Warrant and represent that your Submissions do not constitute confidential information. 

 

You are solely responsible for your Submissions and you expressly agree to reimburse us for any and all losses that we may suffer because of your breach of (a) this section, (b) any third party’s intellectual property rights, or (c) applicable law. 

 

2. USER REPRESENTATIONS 

By using the Service, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain, the accuracy of such information and promptly update such registration information a necessary; (3) you have the legal capacity and you agree to comply with these Legal Terms; (4) you are not a minor in the jurisdictions in which you reside, or if a minor, you have received parental permission to use the Services; (5) you will not access the Services through automated or not-human means, whether through a bot, script or otherwise: (6) you will not use the Service for any illegal or unauthorized purpose; and (7) you use of the Serice will not violate any applicable law or regulation. 

 

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof). 

 

3. USER REGISTRATION 

You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable. 

 

4. MODIFICATIONS AND INTERRUPTIONS 

We reserve the right to change, modify, or remove the content of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services. We also reserve the right to modify or discontinue all or part of the Services without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services. 

 

5. PRODUCTS 

We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on the Services. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colors and details of the products. All products are subject to availability, and we cannot guarantee that items will be in stock, we reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change. 

 

6. PURCHASES AND PAYMENT 

We accept the following forms of payment: 

 

  • Visa 

  • Mastercard 

  • American Express 

  • Discover 

 

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Serices. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions, and contact you a needed. Sales tax till be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in US dollars. 

 

You agree to pay all charges at the prices then in effect for your purchase, any applicable shipping fees, and service charges, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or misstates in pricing, even if we have already requested or received payment. 

 

We reserve the right to refuse any order placed through the Services. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders, place by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers, or distributors. 

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A minimum order value of $10.00 (USD) is required for all online orders. Please ensure your shopping cart meets this minimum before checkout.

 

7. USER DATA 

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well data relating to your use of the Services. You are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data. 

 

8. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES 

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing. You hereby agree to the use of electronic signatures, contracts, orders, and other records, and to electronic delivery of notices, policies, and records of transactions initiated or completed by us or via the Services. You hereby waive any right or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments of the granting of credits by means other than electronic means. 

 

9. TRANSPARENCY ANDN PRECAUTIONARY MEASURES 

While We Love Our Pets, We Prioritize Cleanliness: 

 

We take pride in the quality of our products and conduct thorough inspections before every shipment. However, we want to be upfront – we are a pet-loving home with cats and dogs. While we take every precaution to minimize pet hair (such as lint rolling and using pet-free packing materials), there's always a chance a stray strand might find its way onto your item. 

 

Here's what we do to minimize pet hair: 

 

  • Thorough Inspections: Every product is inspected for pet hair before packaging. 

  • Lint Rolling: We use lint rollers on all outgoing packages. 

  • Pet-Free Packing Materials: We utilize packing materials that are less likely to attract pet hair. 

 

If you have allergies or concerns about pet hair, please contact us before placing your order. We're happy to discuss alternative solutions or answer any questions you may have. 

 

We also understand that colors can appear differently on various computer monitors. While we strive to present the most accurate product photos possible, sight variations may occur due to monitor settings. To minimize this, consider contacting us if you have any questions about a specific product’s color before placing your order. 

 

10. RETURN POLICY 

We want you to be happy with your purchase! Here's a breakdown of our return policy for different product categories: 

 

Handmade Products (30-Day Satisfaction Guarantee) *: 

We take pride in our handcrafted creations and want you to love them as much as we do. If, within 30 days of receiving your order, you're not completely satisfied, please contact us. We'll do our best to find a solution that makes you happy. 

*Please Note: Due to the handmade nature of our products, slight variations may occur in color, size, or pattern. These variations add to the unique character of each piece and are not considered defects. 

 

Used Products (No Returns): As gently-used items have already had a previous life, we cannot accept returns on used products. 

 

New Products (No Returns): 

For brand new items, we encourage you to review the product description and photos carefully before making a purchase. Unfortunately, we do not accept returns on new products at this time. 

 

11. CONTACT US 

In order to resolve a complaint regarding the Services or to receive further information regarding the use of the Serivces, please email us at: 

 

Black Cat Creations 

blackcatcreations63@gmail.com 

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